Retoucher EU: Privacy Policy

Last updated: July 09, 2025

Your Consent to this Privacy Policy

By accessing or using the Retoucher.eu website, or by providing us with Personal Information (as defined below), you acknowledge that you have read and agree to the terms of this Privacy Policy. If you do not agree, please do not use the website or provide us with Personal Information.

The Retoucher.eu website is operated by or on behalf of the owner(s) of Retoucher.eu. We comply with applicable data protection laws and place great importance on safeguarding your privacy. This Privacy Policy explains what information we collect and how we use and manage such information.

Collection of Personal Information

“Personal Information” means personally identifiable information such as your name, address, telephone number, and email address.

When visiting our website, you may be asked to provide Personal Information to allow you to order Retoucher.eu services, participate in promotions, respond to questionnaires, send inquiries by email or through the website, register as a Retoucher.eu user, monitor Retoucher.eu products, or receive email news updates.

We will not collect Personal Information unless you voluntarily provide it. By doing so, you authorize us to use such information in accordance with this Privacy Policy.

How We Use Your Information

We specify the purposes of collection whenever we request Personal Information. We use it to respond to your requests, provide services, and improve our offerings. We may also contact you about other products or services that may be of interest. If you do not wish to receive such communications, you may request that we limit contact to the original purpose.

Cookies

Cookies are small files that may be stored on your device when you visit a website. We may use cookies, including third-party cookies, to customize your experience or facilitate sign-in. Most browsers accept cookies by default, but you can change settings to refuse cookies or be alerted when they are set. Please note that disabling cookies may limit the personalization of our services.

Sharing of Personal Information with Third Parties

We generally do not share Personal Information with third parties, except as described in this Privacy Policy. We may retain trusted third-party service providers to analyze data, deliver products or services, or process payments from your account.

Your inquiries may also be directed to Retoucher.eu group companies or partners for your convenience, depending on the subject. These parties are prohibited from using Personal Information for other purposes.

We may also disclose Personal Information if required by law, regulation, subpoena, court order, or other legal process.

Data Retention

We retain Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

  • Client project files are normally deleted within 6 months after project completion, unless longer retention is required by law or specifically requested by the client.
  • Invoices, payment records, and tax-related data are kept for the legally required retention periods (usually 5 years).
  • Voicemail messages and communications are typically deleted within 6 months, unless needed for ongoing projects.

International Transfers

As we collaborate with international clients and use third-party service providers (such as cloud hosting, telephony, or virtual office providers), your Personal Information may be transferred outside the European Economic Area (EEA). Where such transfers occur, we ensure appropriate safeguards, including the use of Standard Contractual Clauses approved by the European Commission or equivalent protections, to ensure your data remains protected.

Minors

Our website and services are not directed toward individuals under the age of 18. We do not knowingly collect Personal Information from minors. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

Changes in Our Policy

We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page. Your continued use of our services after any changes indicates acceptance of the updated Privacy Policy.

Who to Contact

If you have any comments or questions about this Privacy Policy, or if you wish to correct, update, or delete your Personal Information, please contact us at

Before acting on such requests, we may verify your identity to prevent unauthorized changes.